⚽ Fanz Guide
Offline safety card — saved Jun 17, 2026. Works with no internet.🚨 In an emergency
Call 911Call 911 for any emergency. If you cannot safely speak, text 911 (where available) and include your location and the emergency. For non-emergencies in NYC, call 311.
🆘 Emergency help
Police, fire, or medical emergency (life-threatening)Call 911 immediately for any crime in progress, fire, serious injury, or life-threatening medical situation. Speak slowly, give your exact location (street + cross street, or stadium gate/section). Stay on the line until told to hang up.
App / number
Dial 911. Works from any mobile, no SIM needed.
NYC non-emergency help (noise, lost property, city services, advice)For anything that is NOT life-threatening, call 311. They connect you to 200+ city services, directions, and can advise where to go.
App / number
Dial 311 (or 212-639-9765 from outside NYC). Text 311-692. Online: nyc.gov/311.
New Jersey help & resources (near MetLife Stadium)In New Jersey, call 911 for emergencies. For non-emergency resources, social services, or 'where do I go' help, call or text 211.
App / number
Dial 911 (emergency). Dial 211 or text your ZIP to 898-211 for NJ resource help.
Lost or stolen passport1) Report it cancelled right away so no one can misuse it. 2) Contact your country's consulate/embassy in New York for an emergency travel document. 3) Bring any photo/copy of your passport and ID to speed things up.
App / number
Find your consulate via NYC Mayor's Office for International Affairs. For US citizens: travel.state.gov (Form DS-64) or call +1-202-501-4444.
Lost or stolen wallet / bank card1) Freeze or lock the card instantly in your banking app. 2) Call your card issuer's 24-hour line to report it. 3) If stolen, file a police report (call 311 for non-emergency, or 911 if a crime is in progress) — you'll need it for insurance.
App / number
Visa: +1-800-847-2911. Mastercard: +1-800-627-8372. Amex: +1-800-333-2639.
Stranded late at night / missed last train1) Stay in a safe, well-lit, public place (open café, hotel lobby, staffed station). 2) Book an official rideshare or licensed taxi. 3) If you feel unsafe or threatened, call 911.
App / number
Use Uber, Lyft, or Curb (licensed NYC taxis). NJ Transit info: njtransit.com.
Feeling unwell / need a pharmacy or urgent (non-emergency) careFor minor illness, find a pharmacy (CVS, Walgreens, Duane Reade) or an urgent-care clinic. For anything serious — chest pain, difficulty breathing, severe injury — call 911.
App / number
Many CVS/Walgreens are open late or 24h. Search 'urgent care near me' in Google Maps.
Foreign national emergency / consulate assistanceFor a serious incident involving a visitor (injury, arrest, casualty), your consulate can help. The NYC Mayor's Office for International Affairs helps connect foreign nationals to consulates. In an active emergency, call 911 first.
App / number
NYC Mayor's Office for International Affairs: 212-319-9300. Emergency: 911.
🛡️ Safety quick tips
Subway confusionIf confused, stop and re-check direction before boarding.
Late-night returnSave hotel address and return route before going out.
Phone battery lowKeep enough battery for map, ticket, and ride home.
Unlicensed ride/taxiAvoid unofficial rides. Confirm license plate before entering.
Passport safetyKeep photo/copy separate from passport.
Crowds after matchExpect crowds after match; stay together.
Family/group travelEveryone saves hotel address and meeting point.
Weather disruptionCheck weather before long travel days.
📝 Fill these in
My emergency contactMy hotel name & addressMy country's consulate (NYC)My return route / group meeting point Fanz Guide — keep this file on your phone. Confirm important details with official sources.