Lost or stolen wallet / bank card
Immediate Steps
1) Freeze or lock the card instantly in your banking app. 2) Call your card issuer's 24-hour line to report it. 3) If stolen, file a police report (call 311 for non-emergency, or 911 if a crime is in progress) — you'll need it for insurance.
Backup Tips
- Carry one backup card.
- Keep a little cash separate from your main wallet.
- Do not keep all your cards and cash in one place.
- Use Apple Pay or Google Pay if your phone is safe.
- Report a lost or stolen card right away.
- Do not wait — fraud can happen within minutes.
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